100×
Higher odds of contact
Calling at 5 minutes versus 30 minutes.
2007 lead response studyFrom enquiry to appointment.
- 10:00 am
New enquiry
Mia requests a quote.
- 10:01 am
We call
Within 60 seconds, while her interest is fresh.
- Same call
Check suitability
We ask the questions that matter to your business.
- Booking
Book an appointment
A suitable prospect, booked into your team’s calendar.
- Handover
Your team takes over
Call notes and appointment details, ready for the conversation.
What the research shows
21×
Higher odds of qualification
Calling at 5 minutes versus 30 minutes.
2007 lead response study8×
Higher conversion rates
Attempting contact within 5 minutes versus 5 minutes–24 hours.
2021 lead response studyThree findings from two studies. Observed associations, not guaranteed results. Qualification is not a completed sale.
Built around
your business.
Your calls, SMS follow-up flows and bookings are configured around your business. You choose the follow-up cadence, frequency and volume.
Talk through my setupYour lead sources
We review where your enquiries arrive and agree how they reach us, so your existing marketing can keep running.
Your suitability criteria
You define a good-fit prospect. We use your questions, offers and key answers to guide the first conversation.
Your calendar & handover
We book suitable prospects into your calendar and give your team the call notes and appointment details.
Your SMS follow-up flows
Free SMS follow-up flows with messages, cadence, frequency and volume customised to your business.
Choose how your enquiries get handled
Speed to lead, with the right level of help.
Every option is designed to respond quickly when a new enquiry arrives. Choose a fully managed AI receptionist or a human-operated team—and call either service to hear it for yourself.
Five-minute guarantee
Weekly average over 5 minutes? You pay $0 that week.
If the weekly average time from enquiry to first call attempt exceeds five minutes, you pay $0 that week.
How we measure it
Common questions
FAQs
What exactly am I paying?
The managed AI receptionist offer is $99 per week. The human-operated team is $399 per week and includes 20 outbound dials, then $5 per additional dial, in AUD. For example, 50 dials in a week is $549: the $399 weekly fee plus $150 for 30 additional dials. If our weekly average response time exceeds five minutes, the entire week is $0, including call charges.
What is included in the managed AI offer?
The $99 offer includes a fully managed AI receptionist and speed-to-lead setup, enquiry capture, lead routing and ongoing response tuning.
How are Hasti callers screened and trained?
Every Hasti caller goes through rigorous screening and receives ongoing vocal acuity training and testing.
What is an outbound dial?
An outbound call attempt to a lead.
What does “within 60 seconds” mean?
We aim to make the first outbound call attempt within 60 seconds of a new enquiry arriving through a connected lead source. Our service operates 24/7, following your agreed calling hours and follow-up preferences. This measures the call attempt, not whether the lead answers. Our five-minute guarantee applies if the weekly average exceeds five minutes.
How does the five-minute guarantee work?
If the weekly average first-call response time for the human-operated service exceeds five minutes, you pay $0. That includes the $399 weekly fee and any additional dial charges.
Response time runs from each new enquiry arriving through a connected lead source to our first outbound call attempt. We take the average of those first-call response times for your leads that week. Whether a lead answers does not affect the timing, and retry calls do not reset it.
What happens if they don’t answer?
We record the outcome and follow your agreed call and SMS follow-up plan. You choose the cadence, frequency and volume, with SMS follow-up flows included at no extra cost.
Put your next lead firstThey’ve shown interest.
They’ve shown interest.
Let’s give them a call.
Tell us where your leads come from and how you want them followed up. We’ll configure your first calls and free SMS follow-up flows, including cadence, frequency and volume.
Human-operated team: $399 per week includes 20 outbound dials, then $5 per additional dial. If its weekly average response exceeds five minutes, you pay $0 that week.