Hasti
Hasti Privacy Notice
Last updated: 18 September 2026
What this notice covers
This notice explains how Hasti handles information you submit through the enquiry form at hasti.com.au. It applies to the name, business, email address, phone number and enquiry notes you provide, together with the time of submission and limited campaign information used to understand where the enquiry came from.
How we use your enquiry
We use these details to receive, review and respond to your enquiry about Hasti's speed-to-lead service. By checking the consent box and sending the form, you agree that Hasti may call or text you at the number you provide about that enquiry. We may also use your email address to respond to the same enquiry.
We do not use this form to sign you up for unrelated marketing. Any later marketing communication requires its own lawful basis and preference controls.
CRM and service providers
We store enquiry records in our customer relationship management system (CRM) so our team can follow up, keep an accurate history and manage the service. We use infrastructure and service providers to host the website, store and secure the records, deliver calls or text messages, and maintain the CRM.
Where configured for internal operations, messaging providers such as Twilio and WhatsApp may receive relevant enquiry details to notify Hasti staff that a new enquiry was received. Those internal notifications are not marketing messages to you. Providers process information only for the services they supply to Hasti and under their own privacy terms.
Retention and security
We retain an enquiry while it is needed to respond, provide or administer the service, meet legal and accounting obligations, resolve disputes, and maintain an auditable CRM history. We then delete or de-identify it under our retention procedures unless a longer period is required by law.
We use access controls, encrypted connections and protected storage appropriate to the information we handle. No internet transmission or storage system is completely risk-free, so please do not include passwords or other sensitive information in the enquiry notes.
Your contact choices
You can withdraw consent for future calls or texts, ask us to stop contacting you, or request access or correction of your enquiry by contacting support@zalio.ai. You can still ask us to respond by email.
If you receive an SMS from Hasti and do not want further SMS messages, reply STOP (or use the opt-out instructions in the message). We will process that unsubscribe request and suppress future SMS contact, subject to messages required for security, legal or service administration. Withdrawing consent does not affect processing that already occurred lawfully.
Questions and complaints
For privacy questions, requests or complaints, contact support@zalio.ai. We will review the request and respond within a reasonable period. You may also contact the privacy regulator in your jurisdiction if you are not satisfied with our response.